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How a Global Energy Management Leader Improved Forecast Accuracy With Resense

Learn how a global energy management and industrial automation leader partnered with Nihilent to deploy Resense, an AI/ML-driven forecasting engine that improved demand planning accuracy, reduced inventory imbalance, and scaled monthly forecasting across more than two million SKU-country combinations.

Service

AI/ML Demand Forecasting and Inventory Optimization

Vertical

Manufacturing B2B (Energy Management and Industrial Automation)

Region

Global

Tech Stack

Resense Forecasting Engine, Feature Engineering Module, Performance Tracking Dashboards, Macroeconomic Signal Integration

How a Global Energy Management Leader Improved Forecast Accuracy With Resense

Client Overview

The client is a global energy technology leader managing a large and complex product portfolio across multiple countries and demand environments. Its supply chain planning operation needed a more accurate and scalable forecasting model to support global inventory decisions. 

Business Challenges

01

Low forecast accuracy in the legacy enterprise planning solution created severe inventory imbalances globally.

02

Excess stock tied up capital in some product categories while stockouts hurt sales in others.

03

Manual planner interventions were reactive, biased, and inefficient.

04

Demand patterns included highly lumpy and intermittent classes that traditional models struggled to capture.

05

The business needed to process forecasts at scale across 2,000,000+ SKU-country combinations while incorporating macroeconomic drivers, seasonality, bias, and trend variation.

How Nihilent Addressed This

Nihilent used a consulting-led approach to understand the client’s forecasting issues, validate the right approach through a targeted proof of concept, and then operationalize the solution at scale.

Segmented forecasting framework

Resense aligned AI/ML models to specific demand classes, including intermittent demand patterns, to improve forecast fit by segment.

External variable enrichment

The solution ingested and weighted macroeconomic variables to strengthen baseline forecasts.

Planner collaboration

Nihilent worked with regional planners to validate trends and improve confidence in model outputs.

Automated forecasting engine

Resense generated live monthly forecasts across 2,000,000+ SKU-country combinations.

Performance tracking dashboards

Dashboards continuously monitored forecast bias, error levels, trend variance, and seasonality profiles.

Key Results & Outcomes

30% improvement

in forecast accuracy was achieved over the legacy enterprise supply chain planning solution during the proof of concept and live rollout.

2,000,000+

SKU-country combinations are now forecast monthly through a live, automated forecasting engine.

Reduced stockout

events helped protect revenue and improve service levels for critical product categories.

High-visibility

tracking of bias, trends, and seasonality enabled more accurate consensus forecasting by planners.

Key Takeaways

For global manufacturers with complex demand signals, legacy planning tools often fail to capture intermittent demand, external drivers, and large-scale forecasting complexity. By deploying Resense, the client replaced rigid planning logic with a scalable, AI/ML-based forecasting engine that improves forecast quality, strengthens capital efficiency, and gives planners better visibility for decision-making.

Nihilent
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